What Does Managed IT Cost for an RIA Firm (5–100 Employees)?

One of the most common questions we hear from investment firms is:

“What should we expect to pay for managed IT?”

The answer depends on several factors, but for Registered Investment Advisors (RIAs), the cost of IT is not just about support—it includes cybersecurity, compliance, and operational reliability.

Understanding how pricing works can help firms make more informed decisions and avoid underinvesting in critical infrastructure.

Typical Cost Range for RIAs

For most RIA firms between 5 and 100 employees, managed IT services typically range from:

👉 $200 to $500 per user, per month

This can vary depending on complexity, regulatory requirements, and service level.

Lower-cost providers may offer basic support, while higher-end providers typically include more comprehensive cybersecurity and compliance support.

What Drives the Cost?

Several factors influence pricing:

1. Security Requirements

Firms handling sensitive financial data require stronger security controls, including:

  • Endpoint protection
  • Email security
  • MFA enforcement
  • Monitoring and response

More mature security programs increase cost—but also reduce risk.

2. Compliance Needs

RIAs operate in a regulated environment.

Some providers include support for:

  • Policies and procedures
  • Risk assessments
  • Vendor management
  • Audit readiness

Others do not.

This is often one of the biggest differences between providers.

3. Level of Support

Support models vary significantly.

Questions to consider:

  • Is support unlimited?
  • Is it remote only or includes onsite?
  • Is it reactive or proactive?
  • Are response times defined?

Higher service levels typically come at a higher cost.

4. Technology Stack

Some providers bundle tools into their pricing, while others charge separately.

This may include:

  • Microsoft 365 management
  • Backup and disaster recovery
  • Device management
  • Security platforms

Understanding what is included is critical when comparing providers.

The Risk of Going Too Low

Many firms focus on minimizing IT spend.

However, lower-cost providers often:

  • Focus primarily on helpdesk support
  • Provide limited cybersecurity oversight
  • Offer minimal compliance support

This can create gaps that only become visible during:

  • SEC examinations
  • Investor due diligence (DDQs)
  • Security incidents

What Firms Should Really Be Evaluating

Cost matters—but it should not be the only factor.

Firms should also evaluate:

  • Depth of cybersecurity capabilities
  • Experience with financial services
  • Ability to support compliance requirements
  • Quality of documentation and reporting

The goal is not just IT support.

It’s operational resilience and risk management.

Final Thoughts

Managed IT costs for RIAs vary, but most firms fall within a predictable range.

The more important question is not simply:

“What does it cost?”

But rather:

“What level of risk and support does that cost represent?”

Firms that approach IT as part of their broader governance strategy are typically better positioned to support growth, meet regulatory expectations, and maintain client trust.